Pricing Policy

Pricing Policy

At Veloura, we strive to provide our customers with high-quality personalized products at fair and competitive prices. This Pricing Policy outlines how we set prices for our products, how discounts and promotions work, and what you can expect when shopping with us.

1. Pricing Information

  • Product Prices: The prices displayed for our personalized wallets, clutches, and other products are the current prices at the time of purchase. All prices are listed in Rupees and include applicable taxes unless stated otherwise.
  • Changes in Prices: We reserve the right to change product prices at any time without prior notice. However, the price of an item will be locked in once your order has been confirmed, and no price changes will be applied to that order after it is placed.
  • Customizations and Personalization: The price for personalized products, such as custom designs, engravings, or other customizations, will be reflected on the product page. Customization fees, if any, will be clearly communicated before checkout.

2. Discount Codes and Promotions

  • Discounts: From time to time, we offer special promotions, discount codes, or sales events. These offers are subject to availability and may have specific terms and conditions.
  • Using Discount Codes: To use a discount code, enter the code during the checkout process. Please make sure to check the expiration date and specific terms of each promotion.
  • Combining Offers: Unless specified, discounts or promotional codes cannot be combined with other offers or promotions.
  • Limited Time Offers: All promotions, discounts, and sales are subject to time limitations and availability. Once the promotion ends, prices will return to their regular rates.

3. Shipping and Handling Fees

  • Shipping Costs: Shipping charges are not included in the price of the product and will be calculated during checkout based on your shipping address and selected delivery method.
  • Handling Fees: In some cases, handling fees may apply to cover packaging and processing costs. These fees will be clearly stated during checkout.

4. Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • PayPal
  • Other payment options (depending on your location)

Note: We use secure payment gateways to process all transactions, ensuring that your payment information is handled safely.

5. Currency and Taxes

  • Prices are shown in Rupees. If you are ordering from outside the [Country], currency conversion may apply depending on the payment method you choose.
  • Sales tax and other applicable taxes will be calculated at checkout based on your location.

6. Refunds and Adjustments

  • Refunds: We do not offer refunds on personalized products unless the product is defective, damaged during shipping, or we have made an error in processing your order.
  • Price Adjustments: If the price of an item you purchased decreases shortly after you place your order, we do not offer price adjustments or refunds for the difference.

7. Product Availability

While we strive to keep all products in stock, inventory levels may vary. If a product is out of stock, we will notify you and provide an estimated availability date or offer alternatives.

8. Customer Service

If you have any questions regarding our pricing, discounts, or any other aspect of your order, our customer service team is here to help. Please contact us at: